IT Support, IT Outsourcing and IT Maintenance

IT Support, IT Outsourcing and IT Maintenance

Top Network technical team who specialize in different areas to address different needs. Our technical team had 10 or more years of working experience in IT support. We can provide different types of solutions for any type of customer. Help you to solve IT problems.

 

 

IT Support Service Detail

Service Fee in Kwai Chung District

Kwai Chung District	ITS-C01	ITS-C02	ITS-C03	ITS-C04	ITS-C05	ITS-C-S
Number of computers	1-4PCs	5-9PCs	10-19PCs	20-29PCs	30-39PCs	Over 40PCs
Onsite Support	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Tel Support	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Remote Support	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Backup Monitoring	Per month	Per month	Per month	Per month	Per month	Per month
Regular Preventive Checking	N/A	N/A	Per 3 months	Per month	Per month	Per month
IT Inventory List	Included	Included	Included	Included	Included	Included
Web & Email Hosting	4GB	10GB	40GB	40GB	100GB	200GB
Monthly fee	$800	$1000	$1500up	$2500up	$3000up	$4000up
	Inquiry	Inquiry	Inquiry	Inquiry	Inquiry	Inquiry

Remark：
- 1 unit of sever will be calculated equivalent to 2 PCs or more
- Multiple locations incurs additional charges
- 3 Months Contract
- Special price for customers in Kwai Chung District
- All are subject to our company's final quotation
Hotline： (852) 34905223
Email： sales@topnet.hk

Service Fee in Hong Kong District, Kowloon District, and New Territories District.(Except Kwai Chung District)

All districts in HK (Except Kwai Chung)	ITS-D01	ITS-D02	ITS-D03	ITS-D04	ITS-D05	ITS-D-S
Number of computers	1-4PCs	5-9PCs	10-19PCs	20-29PCs	30-39PCs	Over 40PCs
Onsite Support	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Tel Support	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Remote Support	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Backup Monitoring	Per month	Per month	Per month	Per month	Per month	Per month
Regular Preventive Checking	N/A	N/A	Per 3 months	Per month	Per month	Per month
IT Inventory List	Included	Included	Included	Included	Included	Included
Web & Email Hosting	4GB	10GB	40GB	40GB	100GB	200GB
Monthly fee	$1500	$1800	$2000up	$3000up	$3500up	$4000up
	Inquiry	Inquiry	Inquiry	Inquiry	Inquiry	Inquiry

Remark：
- 1 unit of sever will be calculated equivalent to 2 PCs or more
- Multiple locations incurs additional charges
- 3 Months Contract
- All are subject to our company's final quotation
Hotline： (852) 34905223
Email： sales@topnet.hk

 

 

Scope of IT Support

Top Network is always committed to bring value to our customers by maintaining the highest standard of excellence, ensuring quality of the delivered services and by minimizing the risk to your business .

1. Server Support / PC Support

• OS reinstall
• OS Configuration
• Network and Printer Configuration
• Hardware Installation and Configuration

2. System Security and Protection

• Anti-Virus Install and Update
• OS Update
• Data Backup and Restore

3. Desktop Applications Knowledge

• Desktop Applications
• Email / Exchange Systems
• Internet Browsers
• 3rd-part Applications

4. Support Method

• Unlimited Telephone Support
• Unlimited Remote Support
• Unlimited On-site Support

Top Network offers end-to-end IT services and solutions to facilitate commercial corporations doing business.

 

Enquiries are welcome. Please Contact us
Hotline: (852) 34905223