Hotline: (852) 34905223

IT Support, IT Outsourcing and IT Maintenance

IT Support, IT Outsourcing and IT Maintenance

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Our technical team who specialize in different areas to address different needs. Our technical team had 10 or more years working experience in IT support. They can provide different types of solution for any type of customers. It can help the customer to solve their problems.

 

 

IT Support Service Detail

ITS-B01 ITS-B02 ITS-B03 ITS-B04 ITS-B05 ITS-B-S
Number of computers 1-10PC 11-15PC 16-20PC 21-30PC 31-40PC Over 40PC
Preventive Checking N/A N/A N/A Per month Per month Per month
Max. Onsite per Year
(Not limited hours)
9 Times
12 Times
Unlimited Unlimited Unlimited Unlimited
Tel Support Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Email Support Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Remote Support Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Backup Monitoring Per month Per month Per month Per month Per month Per month
IT Inventory List Included Included Included Included Included Included
Service Report Included Included Included Included Included Included
Web & Email Hosting 2GB 4GB 10GB 20GB 100GB 200GB
Monthly fee $1000 $1000up $1600up $2100up $3100up $4100up
Inquiries Now Inquiries Now Inquiries Now Inquiries Now Inquiries Now Inquiries Now

Remark:
- 1 unit of file sever will be calculated equivalent to 2 PC or more
- Multiple locations incurs additional charges
- 12 Months Contract

 

Scope of IT Support

Top Network is always committed to bring value to our customers by maintaining the highest standard of excellence, ensuring quality of the delivered services and by minimizing the risk to your business .

1. Server Support / PC Support
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  • Servers and PC OS reinstall
  • OS Configuration
  • Network and Printer Configuration
  • Hardware Installation and Configuration
2. Professional Standard of System Security
  • Anti-Virus Install and Update
  • OS Update
  • Data Backup and Restore
3.Desktop Applications Knowledge
  • Desktop Applications
  • Email Systems
  • Internet Browsers
  • Miscellaneous Software Packages
4. Support Method
  • Unlimited Telephone Support
  • Unlimited Internet Remote Support
  • On-Site Support

Top Network offers end-to-end IT services and solutions to facilitate commercial corporations doing business.

 

 

 

Welcome quotations and inquiries, Please Contact us
Hotline: (852) 34905223

 

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